Placeholders insert dynamic information about your enterprise, your customers, and their reservations into emails. Use placeholders when you set up your emails to personalize them.

{titlePrefix} The email recipient's title (e.g., Mr. or Mrs.).

{firstName} The email recipient's first name.

{lastName} The email recipient's last name.

{name} The email recipient's full name.

{detailsHtml} A table with details about the reservation. Note: To ensure the email is formatted correctly, put this placeholder in between two paragraphs and wrap it with <div> tags.

{signInLink} A button for online check-in.

{signInUrl} A URL for online check-in.

{chatLink} A button that opens the customer's last message thread with your property (or starts a new one).

{chatUrl} A URL that opens the customer's last message thread with your property (or starts a new one).

{enterpriseName} The name of your enterprise.

{enterpriseEmail} The email address that customers can contact you at.

{enterpriseTelephone} The telephone number that customers can contact you at.

{groupId} The group ID number.

{released} The date and time that an optional reservation will be released.

{city} The city your enterprise is located

{qrCode} A 300x300 pixel QR code, which can be scanned at any Operator kiosk for a more convenient check-in.

{AddToAppleWalletLink} A link that will add the guest's reservation details to their Apple wallet (if they are an iOS user).

{checkOutTime} The official departure time of your property.

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