Adjust your segment settings

After you create your business segments, you can adjust your settings to:

• Allow employees to assign segments when they create reservations.
• Automatically apply certain segments by default.

Allow employees to assign segments

If you want your employees to be able to assign a segment when they create a new reservation, you can enable it in your stay service settings.

1. Go to Main menu > Settings > Services.

2. Click on your stay service.

3. In the Options section, find the Options field.

4- Select Has configurable business segments.

5. Click Save.

Set up default segments

Default segments are automatically applied to reservations that meet certain conditions. They can be assigned to a reservation based on:

• The attached travel agency
• The channel the reservation was delivered through
• The attached rate

Note: If more than one default segment applies to a reservation, the segment with the highest priority will be applied. Segments are prioritized as follows:

1. Travel agency segment
2. Channel manager / Distributor segment
3. Rate segment
4. Default segment for all reservations

Channel manager, Distributor, and default reservation segments

1. Go to Main menu > Settings > Services.

2. Click on your stay service.

3. In the Options section, set up which segments will be applied automatically, by default. See our reference article for an in-depth explanation of fields on this screen

4. Click Save.

Travel agency segments

1. Go to Main menu > Settings > Services.
2. Click on your stay service.
3. Click Travel agency contracts.
4. Click on a travel agency contract to update it, or create a new one.
5. Under Channel manager segment, select the segment you want to be assigned by default.
6. Save your changes: Click Save if you're updating a travel agency contract. Click Create if you're creating a new travel agency contract.

Rate segments

1. Go to Main menu > Settings > Services.
2. Click on your stay service,
3. Click Rates.
4. Click on a rate to update it, or create a new one.
5. Under Segment, select the segment you want to be assigned by default to reservations made with this rate.
6. Save your changes: Click Save if you're updating a rate. Click Create if you're creating a new rate.