Whether or not a service can be purchased when a guest books their stay depends on the type of service it is.

Your bookable service (and attached products) can be purchased when a reservation is made, while all other services and products cannot; instead, they have to be purchased on-site and manually added to the customer's bill in Commander.

Learn more about how to set up your stay service or create additional services.

Services and products

Services and products are always interconnected; you cannot create a product without first creating the service that it's attached to. This allows you to set up a pricing system that takes both the price of the product and the price of the service into account.

For example: if you set up room service with a price of $5, every separate order will have a 5-dollar service charge on top of the price of the products (no matter which products are ordered).

Learn more about creating products and product categories.

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