Before you can create a rate, you must create the rate group it belongs in.

Step 1: Create the rate

  1. Go to Main menu > Settings > Services.
  2. Select a bookable service.
  3. Click Rates.
  4. Click the + button.
  5. Select the Enabled checkbox to make this rate available, or leave it unselected to make it available at a later time.
  6. Choose whether the rate should be public or private. Public rates are visible to anyone, and they can be booked through Commander and any connected channel. Private rates cannot be booked through Commander or Distributor unless connected to a voucher. Private rates may also be booked through distribution channels if mapped to a channel manager integration.
  7. Enter the rate details.
  8. Click Create.

Need more help? Check out our in-depth explanation of fields below:

Field

Description

Base rate

If you want to create a rate that is dependent on the price of an existing rate, select the rate it will depend on. If you are creating an independent rate, ignore this field.

Type

Choose whether the rate should be public or private. Note: Private rates can't be booked through Commander or Distributor unless they're connected to a voucher.

Group

Select the rate group that this rate is part of.

Accounting category

Select an accounting category for this rate.

Segment

Select the segment that will be automatically assigned to customers who use this rate.

Pricing classification

Select the pricing classification for this rate (you can filter by this in the Reservation report).

  • Select Group if the rate is used for group reservations.
  • Select Negotiatied if the rate is used for travel agencies or companies
  • Select Transient if the rate is used for walk-in reservations

Name

Enter a name for internal reference.

Short name

Enter an abbreviated name, which will be used in Commander when space is limited (such as in reports).

Description

Enter a name which will be displayed in the Distributor booking engine. Include any important info for customers (such as the cancellation policy). This description also forms part of the {detailsHtml} placeholder in customizable emails sent to guests.

Ordering

Choose the position you want this rate to occupy in a list of all rates.

External name

Enter a name that will be displayed for customers in emails and the Distributor booking engine.

Step 2: Assign the value

After you create the rate, you can change the value using some additional fields:

  1. Update the new fields to determine how the rate will be priced.
  2. Click Save.

If the rate isn't attached to a base rate

You'll see the following fields:

If the rate is attached to a base rate

You'll see the following fields:

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