Restrictions can be used to prevent reservations from being made if they meet certain conditions—giving you more control over your revenue management.

Restrictions are defined by conditions (rules that must be met for the restriction to apply) and exceptions (rules that prevent the restriction from applying when met).

Note: If you create a restriction without defining any conditions or exceptions, your entire property will be blocked and it will not be possible to create any reservations.

Conditions

Conditions are rules that must be met for the restriction to apply to a reservation.

Note: If a restriction has multiple conditions and a reservation-only meets one, the restriction will not apply.

Check out our in-depth explanation of fields related to setting up conditions

Exceptions

Exceptions are rules that prevent the restriction from applying to a reservation, even when all conditions have been met. To be excluded from the restriction, a reservation must meet all of the exceptions.

Check out our in-depth explanation of fields related to setting up exceptions

An example restriction

Consider a restriction with the following conditions and exceptions:

Conditions

  • Type: Closed to stay
  • Start: 01/12/2018
  • End: 31/12/2018
  • Exact rate: Fully flexible

Exceptions

  • Minimum advance: 5 days
  • Maximum advance: 10 days

The following reservations would not be accepted:

  • Booked two days in advance. Arriving on 01/12/2018. Departing on 07/12/2018. Fully flexible rate selected.
  • Booked eleven days in advance. Arriving on 01/12/2018. Departing on 03/12/2018. Fully flexible rate selected.
  • Booked two days in advance. Arriving on 01/12/2018. Departing on 03/12/2018. Fully flexible rate selected.

The following reservation would be accepted:

  • Booked nine days in advance. Arriving on 01/12/2018. Departing on 04/12/2018. Fully flexible rate selected.

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