A length of stay restriction prevents a reservation from being made if it is shorter or longer than the specified length of time. The restriction can apply to:

  • Rates (all rates or specific rates)
  • Rate groups
  • Space categories
  • Space types

You can choose to restrict by arrival, departure, or stay when creating a length of stay restriction:

  • For Arrival, any reservation that starts during the restricted period must meet the required length.
  • For Departure, any reservation that ends during the restricted period must meet the required length.
  • For Stay, any reservation with nights during the restricted period must meet the required length.

Create a minimum length of stay restriction

When a minimum length of stay restriction is in place, a reservation that falls within the restricted period cannot be made unless it meets or exceeds the minimum number of nights.

  1. Go to Main menu > Settings > Services.
  2. Click on your stay service.
  3. From the Settings menu, click Restrictions.
  4. Click the + button.
  5. Under the Type field, choose to restrict by either arrival, departure, or stay.
  6. Enter the start and end date of the restriction. The restriction applies to both the start and end date, as well as all dates in between. If you want to create a restriction for one day, you must enter the same date for the start and end.
  7. Select the rate, rate group, space category, and/or space type that you want the restriction to apply to. See our reference article for an in-depth explanation of fields on this screen. If you do not select an option, the restriction will apply to all. For example, if you don't select a rate, the restriction will apply to all of your rates.
  8. Under Minimum length, enter the minimum number of days that a reservation can be made for.
  9. Click Create.

Create a maximum length of stay restriction

When a maximum length of stay restriction is in place, a reservation that falls within the restricted period cannot be made unless it is less than or equal to the maximum number of nights.

  1. Go to Main menu > Settings > Services.
  2. Click on your stay service.
  3. From the Settings menu, click Restrictions.
  4. Click the + button.
  5. Under the Type field, choose to restrict by either arrival, departure, or stay.
  6. Enter the start and end date of the restriction. The restriction applies to both the start and end date, as well as all dates in between. If you want to create a restriction for one day, you must enter the same date for the start and end.
  7. Select the rate, rate group, space category, and/or space type that you want the restriction to apply to. See our reference article for an in-depth explanation of fields on this screen. If you do not select an option, the restriction will apply to all. For example, if you don't select a rate, the restriction will apply to all of your rates.
  8. Under the Maximum length, enter the maximum number of days that a reservation can be made for.
  9. Click Create.
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