Cashiers record all cash transactions in Commander, including internal transactions and bill payments.

About cashier responsibility

Every employee who accepts money at your property should be assigned to at least one cashier. If an employee is not assigned to a cashier, any cash payments that he or she accepts and posts to guests’ bills will not be recorded in the cashier. As a result, the cashier will become unbalanced.

There are two ways that you can set up cashier responsibility at your property:

  1. Create a cashier for each individual employee (e.g. "Sarah's cashier") and assign only that employee to the cashier. In this scenario, the money in the register should be divided between the employees so that each individual person is responsible for a specific sum of money, as well as for counting their money and closing their cashier at the end of their shift.

  2. Create a cashier specifically for one department (e.g. “Reception cashier”) and assign every employee in that department to the cashier. Setting up cashier responsibility in this way is less secure than the first option and should only be used at properties with just one person present during a shift.

Set up a cashier

Step 1: Create the cashier

1. Go to Main menu > Settings > Property.

2. Click Cashiers.

3. Click the + button.

4. Enter the cashier details.

Name

Enter any name to identify this cashier.

For example, if the cashier represents a single, physical cash register which will be used by multiple employees, you could name it by some physical characteristic (ex: Reception cashier).

If you want to set up a cashier for every employee who handles cash, you could include the employee's name in the cashier name (ex: Sarah's cashier).

Ordering

If you have multiple cashiers, you can enter a number in the Ordering field to determine the order that the cashiers will appear (lower numbers will appear at the top of the list).

Enabled currencies

To enable the cashier, you must have at least one enabled currency.

5. Click Create.

Step 2: Assign employees to the cashier

Note: You can also assign employees to cashiers from their employee profile.

1. From the cashier page, click on the cashier you just created.

2. In the Employees section, click + Assign.

3. Type in the employee's name.

4. Click Create.

  • You can repeat these steps to give multiple employees access to the cashier.

Delete a cashier

A cashier should be balanced before you delete it. Deleting a cashier cannot be undone.

1. Go to Main menu > Settings > Property.

2. Click Cashiers.

3. Click on the cashier you want to delete.

4. Click the Trash icon.

5. Confirm by clicking Delete.

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