Mews Marketplace includes three different types of integrations:

  • Basic: Completely free integrations.
  • Connectable: Integrations where you already have an existing contract with the partner and won’t be charged by Mews for usage.
  • Purchasable: Integrations with a subscription fee automatically added to your monthly Mews invoice. (see managing your purchasable integrations)

*Note that some integrations can be both Connectable and Purchasable.

Connect an integration

1. Go to Main menu > Marketplace.

2. Search for the integration you want to connect to.
- You can filter integrations by category.

3. Under the integration you want to connect to, click See More. The final steps of the connection process vary depending on the type of integration.

Basic

4. Click Connect to the right of the integration's name.

5. Complete all required fields.
- If you're having trouble, check if we have a guide for that specific integration.

6. Click Create.

7. Click OK.

8. A request is sent to the integration partner and they'll take over the setup process.
- Wait for further instructions from the integration partner.

Connectable

If you already have a contract with the integration partner - you should Connect the integration to avoid being invoiced by both the integration partner and by Mews.

4. Click Connect to the right of the integration's name,

OR select I already have an account, and then click Connect.

5. Carefully read the information and click OK.

6. A notification is automatically sent to the integration partner and they'll take over the setup process.
7. Wait for further instructions from the integration partner.

Purchasable

If you do NOT have a contract with the integration partner - you should purchase the integration.

Purchasable integrations have a 30-day trial period, so you can test them out with no risk — simply cancel your subscription within 30 days and you won't be charged.

4. Select Create new account, and then click Subscribe. You can click on the blue downward arrow to see a breakdown of the cost.

5. Carefully read and accept the terms and conditions, and then click Purchase.

(!) Accepting the terms and conditions is binding — a non-refundable monthly charge will be automatically added to your Mews invoice each month after the trial period.

6. Read the information and click OK.

7. A notification is automatically sent to the integration partner and they'll take over the setup process.
8. Wait for further instructions from the integration partner.

Manage your Purchasable Integrations

Invoicing:

  • Invoices issues for your purchased integrations account for usage in the previous month.
  • If you have any questions about your invoices, please reach out to your Mews Customer Success contact person, or our Customer Success team.

Stopping your subscription BEFORE the 30-day trial period ends:

  1. Go to Main menu > Marketplace.
  2. Click My subscriptions.
  3. Click Settings next to the integration you want to delete.
  4. If you're still in the trial period, click 🗑️, then Delete.

Stopping your subscription AFTER the 30-day trial period has passed:

If you wish to stop being invoiced for the purchased integration at some point after the trial period ends, the integration must be canceled.

  1. Go to Main menu > Marketplace.
  2. Click My subscriptions.
  3. Click Settings next to the integration you want to cancel.
  4. Click 🚫 Cancel

(!) Regardless of whether your property is active or currently suspended due to temporary closure, you must Cancel the integration to stop the integration from being added to your monthly Mews invoice.

Reinstate a Canceled integration (possible within 30 days of cancellation)

If you have canceled an integration after the trial period, it stays in your Marketplace Subscriptions for 30 days, under the Canceled section.

  1. Go to Main menu > Marketplace.
  2. Click My subscriptions.
  3. Click Settings next to the integration you want to reinstate.
  4. Click on the Reinstate icon.

Disconnect Basic or Connectable Integrations

Basic

  1. Go to Main menu > Marketplace.
  2. Click My subscriptions.
  3. Click Settings next to the integration you want to delete.
  4. Click , then Delete.

Connectable

  1. Go to Main menu > Marketplace.
  2. Click My subscriptions.
  3. Click Settings next to the integration you want to delete.
  4. Click , then Delete.
  5. Contact the integration partner directly to cancel your subscription.
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