Manage your prices and availability on 350 booking channels with one central dashboard. Learn more about Cubilis.

Before you start

  • Before you set up a Cubilis integration in Commander, you need to have already purchased Cubilis.
  • If you're already live with Mews, we won't configure whole channel manager integrations for you—we'll just handle the testing, and help you out if you have any problems.

Step 1: Connect Cubilis

  1. Go to Main menu > Marketplace.
  2. Under Categories, click Distribution.
  3. Find the Cubilis integration and click See more.
  4. Click Connect.

Step 2: Map space categories

When you connect the Cubilis integration, all of your space categories are mapped automatically.

  • If you don't want a space category to be sent to Cubilis, you can remove it.
  • If you need to add more space categories in the future, you can manually map them.

Remove mapped space categories

  1. In the Marketplace, go to My subscriptions.
  2. Find the Cubilis integration and click Settings.
  3. Click Channel manager rates.
  4. Find the rate that the space category is connected to, and click on the channel manager ID.
  5. In the Channel manager categories section, find the space category you want to remove and click the icon.
  6. Click Delete.
  7. Repeat steps 4-6 for every space category that you don't want sent Cubilis.

Manually map space categories

  1. In the Marketplace, go to My subscriptions.
  2. Find the Cubilis integration and click Settings.
  3. Click Channel manager categories.
  4. Click +.
  5. In the Channel manager ID field, enter a unique code for this space category. We recommend that you create a short code to describe the space category (e.g., "PRES" for "Presidential Suite").
    - Don't include spaces or special characters.
  6. Under Category, select the space category you want to send to Cubilis.
  7. Select the Synchronized checkbox to send availability updates to the channel manager.
    - If a space category is unsynchronized, no updates are sent.
  8. Click Create.
  9. Repeat steps 4-7 for every space category that you want to map.

Step 3: Map rates

When you connect the Cubilis integration, all of your public rates are mapped automatically.

  • If you want some rates to be removed entirely (so reservations can't be made with them), you can remove them.
  • If you want private rates to be sent, you can manually map them.

Remove mapped rates

If you want to completely remove a rate so no reservations can be created with it, delete or unsynchronize the rate in both Commander and Cubilis.

Manually map rates

  1. In the Marketplace, go to My subscriptions.
  2. Find the Cubilis integration and click Settings.
  3. Click Channel manager rates.
  4. Find the rate you want, and click on the channel manager ID.
  5. Click +.
  6. In the Channel manager ID field, enter a unique code for this rate. We recommend that you create a short code to describe it (e.g., "NRBB" for a non-refundable rate that includes breakfast).
    - Don't include spaces or special characters.
  7. Under Rate, select the rate you want to send to Cubilis.
  8. Find the Synchronized checkbox and decide which updates you want to send to the channel manager.
    - Synchronized rates send pricing and restriction updates to the channel manager.
    - Unsynchronized rates don’t send pricing or restriction updates to the channel manager, but can still receive reservations.

    If you want to manage rate pricing in Cubilis rather than Commander, make sure the rate is unsynchronized.
  9. Click Create.

Step 4: Connect space categories to rates

  1. In the Marketplace, go to My subscriptions.
  2. Find the Cubilis integration and click Settings.
  3. Click Channel manager rates.
  4. Find the rate you want, and click on the channel manager ID.
  5. Connect the rate to one or more space categories:
    - Click +, and then click + Channel manager category to only connect specific space categories (for example, if it's a promotional rate).
    - Click to connect all mapped space categories to the rate.

Step 5: Package products

Package products to ensure they're added to your channel manager reservations.

Note: These products won't appear in Cubilis because the Cubilis integration doesn't formally support products.

If the product is charged per night or per person per night

Step 1: Map the product

  1. Go to Main menu > Settings > Services.
  2. Click on your stay service.
  3. Click on the product you want to send to Cubilis.
  4. In the Channel manager ID section, find the Cubilis field and enter any number.
    - It doesn't matter which number you choose. Adding a number in this field makes it possible to package the product with a rate.
  5. Click Save.
  6. Repeat steps 3-5 for every product that you want sent to Cubilis.

Step 2: Connect the product to a mapped rate

  1. In the Marketplace, go to My subscriptions.
  2. Find the Cubilis integration and click Settings.
  3. Click Channel manager rates.
  4. Find the rate you want to package a product with, and click on the channel manager ID.
  5. Click +, and then click + Channel manager product.
  6. Under Product, select the product you want.
  7. Click Create.
  8. Repeat steps 5-8 for every product that you want to be available via Cubilis.
    - Repeat these steps with the same rate to package it with multiple products.

If the product is charged once or per person

These products can't be mapped. Instead, you'll need to create a product rule.

  1. Go to Main menu > Settings > Services.
  2. Click on your stay service.
  3. From the Settings menu, click Product rules.
  4. Click the + button.
  5. Under Action, select Add.
  6. Under Product, choose the product that you want added to a reservation.
  7. Choose the condition that must be met in order for the product to be added to the reservation. For example, if you want the product to be added when the reservation is made with a specific rate:
    - Under Rate condition, select Equals.
    - Under Rate, select the rate you want the product packaged with.
  8. Under Origin condition, select Equals
  9. Under Origin, select Channel manager.

Step 6: Map travel agencies

For each travel agency, you need to create a profile/contract and set up mapping. Then, Commander will be able to automatically detect and handle any new reservations from that agency.

With Cubilis, we recommend that you only map the most specific reservation sources. Not sure what we mean? Learn more about travel agency mapping.

Step 7: Send mapping info to Cubilis

  1. In Commander, go to Main menu > Marketplace.
  2. Go to My subscriptions.
  3. Find the Cubilis integration and click Settings.
  4. Find and copy the Channel manager ID.
  5. Send it to Cubilis support ([email protected]).
    - Note: Cubilis refers to this ID as a "connection token."
  6. Cubilis support will pull the Commander mapping information to Cubilis and instruct you on how to complete the mapping in Cubilis. When you're finished, you can continue to the next step.

Step 8: Test the integration

Note: If there are any errors with your mapping setup in Cubilis or you didn't finish, this test will fail. To resolve any mapping issues in Cubilis, contact Cubilis support.

  1. In Commander, go to Main menu > Marketplace.
  2. Go to My subscriptions.
  3. Find the Cubilis integration and click Settings.
  4. Under Enabled operations, select Upload availability, Upload rates, and Upload restrictions.
  5. Click Save.
  6. In the Options section:
    - Under Action, select Push inventory.
    - Under From, select today's date.
    - Under To, select 1 week from today.
  7. Click OK.
  8. Refresh the page.
    - If you have mapping errors, your selections under Enabled operations will no longer be selected, and a detailed list of the errors will be sent to the address entered in the Notification email field. Fix the errors and repeat steps 4-8.
    - If the inventory update is successful, we'll send an email to the address entered in the Notification email field.
  9. When you have no mapping errors, log in to your Cubilis account and compare the availability, rates, and restrictions to those in Commander.
    - If they don't match, make sure you don't have availability limits, commissions, taxes, or markups added in Cubilis. If you need help with this step, please contact Cubilis support.

Step 9: Enable the integration

  1. In the Marketplace, go to My subscriptions.
  2. Find the Cubilis integration and click Settings.
  3. Select the Enabled checkbox.
  4. In the Enabled operations section, make sure that Upload availability, Upload rates, Upload restrictions, and Receive reservations are selected.
  5. Click Save.
  6. In the Options section at the bottom:
    - Under Action, select Push inventory.
    - Under From, select today's date.
    - Under To, select 730 days from today.
  7. Click OK.
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