Connecting your key encoders to Commander is a great way to cut down on check-in time and simplify processes. After you set up the Onity integration, you can cut keys directly in Commander without ever needing to use the Onity Interface System.

NOTE for properties using the older Onity system:

Properties may still (at their own risk) connect, but note that this product is no longer supported by its manufacturer and therefore Mews will not be able to give any assistance. We recommend you upgrade your door lock solution to a more recent version.

System requirements

To use the Onity integration, you'll need to have the Onity Interface System and Mews Connector installed on the same computer at your property.

If it has not already been installed at your property, please see our guide for instructions on how to install Connector.

Step 1: Set up the Onity integration

Before you can set up the Onity integration, you must have the Onity Interface System (either Onity or Onity OnPortal) installed on a computer at your property.

Run the Onity Interface System

  1. Open the Onity Interface System on your computer.
  2. Go to Configuration > Station Configuration, and:
    - Make sure Enable PMS Communication is selected.
    - Make note of the Service Number (Onity) or Port (Onity OnPortal), which you will need when creating the Onity integration in Commander.
    - Under Type, make sure TCP is selected.

How it looks in Onity

How it looks in Onity OnPortal

Create the integration

  1. Open Commander.
  2. Go to Main menu > Marketplace.
  3. In the Facility management section, click See more under Key cutter integration.
  4. Click Connect.
  5. In the Name field, enter “Onity.”
  6. In the API URL field, enter the IP address 127.0.0.1 and the Service Number (found in the Onity Interface System) in the following format: https://127.0.0.1:Service number. For example, if your service number is 6666, you should enter https://127.0.0.1:6666 in this field.
  7. Leave the Username and Password fields blank.
  8. Click Create.
  9. Click OK.

Step 2: Set up Onity key cutters

After you create the Onity integration in Commander, you can set up your key cutters.

1. In the Onity integration settings, click Key cutters.

2. Click the + button.

3. In the Name field, enter a name for the key cutter based on where it is located or what will be most easily understandable for your staff.

4. In the Identifier field (Onity) or Station ID field (Onity OnPortal), enter the Address Number found in the Onity Interface System.
- To find the Address Number, go to the Client tab in the Onity Interface System.

How it looks in Onity

How it looks in Onity OnPortal

5. In the Data JSON field, enter the following: { "Type": "IndustryStandardProtocol" }.
- In a hostel environment, where you need to create duplicate keys for guests arriving at different times, enter { "Type": "IndustryStandardProtocol", "DuplicateKeysAllowed":"True" }.

6. Click Create.

7. Repeat steps 1-6 for every Onity key cutter being used at your property.

Step 3: Map Onity key cutters in Commander

If your space numbers in Commander and the Onity Interface System do not match exactly (for example, "004" and "4" is not an exact match), you must create key cutter mappings for all of your spaces.

  1. In the Onity integration settings, click Key cutter mappings.
  2. Click the + button.
  3. Under Room, select a space number from the drop-down list.
  4. In the Lock identifier field, enter the corresponding space number as it is listed in the Onity Interface System.
  5. Click Create.
  6. Repeat steps 1-5 for every space that needs to be mapped in Commander.

Step 4: Activate your key cutters

  1. Go to Main menu > Marketplace.
  2. Go to the My subscriptions tab.
  3. Next to your key cutter integration, click Settings.
  4. Select the Enabled checkbox.
  5. Click Save.

Not working?

If your Visionline encoder isn't creating keys, check the Device Commands Queue to find out why. Copy the link in the Notes or search by the response message.

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