Connecting your key encoders to Commander is a great way to cut down on check-in time and simplify processes. After you set up the TESA integration, you can cut keys directly in Commander without ever needing to use the TESA application.

System requirements

To use the TESA integration, you'll need to have the TESA PMS Server application and Mews Connector installed on the same computer at your property.

If it has not already been installed at your property, please see our guide for instructions on how to install Connector.

Step 1: Set up the TESA integration

Before you can set up the TESA integration, you must have the TESA PMS Server application installed on a computer at your property.

Run the TESA application

  1. Open the TESA PMS Server application on your computer.
  2. Click Stop Comms.
  3. Go to Server Setup, and:
    - Make note of the Port Number, which you will need when creating the TESA integration in Commander.
    - Under Acknowledgement Format, make sure ACK is selected.

Create the integration

  1. Open Commander.
  2. Go to Main menu > Marketplace.
  3. In the Facility management section, click See more under Key cutter integration.
  4. Click Connect.
  5. In the Name field, enter “TESA.”
  6. In the API URL field, enter the IP address 127.0.0.1 and the Port Number (found in the TESA PMS Server application) in the following format: https://127.0.0.1:Port number. For example, if your port number is 6666, you should enter https://127.0.0.1:6666 in this field.
  7. Leave the Username and Password fields blank.
  8. Click Create.
  9. Click OK.

Step 2: Set up TESA key cutters

After you create the TESA integration in Commander, you can set up your key cutters.

  1. In the TESA integration settings, click Key cutters.
  2. Click the + button.
  3. In the Name field, enter a name for the key cutter based on where it is located or what will be most easily understandable for your staff.
  4. In the Identifier field, enter the PC ID found in the TESA PMS Server application.
    - To find the PC ID, go to the INHOVA Devices tab in the TESA application. If you’re still having trouble, see this example of how the PC ID should look in the TESA application.
  5. In the Data JSON field, enter the following: { "Type": "IndustryStandardProtocol", "RemoveWhiteSpaces": "True" }.
    - In a hostel environment, where you need to create duplicate keys for guests arriving at different times, enter: { "Type": "IndustryStandardProtocol", "RemoveWhiteSpaces": "True", "DuplicateKeyAllowed":"True" }.
  6. Click Create.
  7. Repeat steps 1-6 for every TESA key cutter being used at your property.

Step 3: Map TESA key cutters in Commander

If your space numbers in Commander and the TESA PMS Server application do not match exactly (for example, "004" and "4" is not an exact match), you must create key cutter mappings for all of your spaces.

  1. In the TESA integration settings, click Key cutter mappings.
  2. Click the + button.
  3. Under Room, select a space number from the drop-down list.
  4. In the Lock identifier field, enter the corresponding space number as it is listed in the TESA PMS Server application.
  5. Click Create.
  6. Repeat steps 1-5 for every space that needs to be mapped in Commander.

Step 4: Activate your key cutters

  1. Go to Main menu > Marketplace.
  2. Go to the My subscriptions tab.
  3. Next to your key cutter integration, click Settings.
  4. Select the Enabled checkbox.
  5. Click Save.

Not working?

If your Visionline encoder isn't creating keys, check the Device Commands Queue to find out why. Copy the link in the Notes or search by the response message.

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