Connecting your key encoders to Mews Operations is a great way to cut down on check-in time and simplify processes. After you set up the TLJ integration, you can cut keys directly in Mews Operations without ever needing to use the TLJ application.

System requirements

To use the TLJ integration, you'll need:

- A TLJ license that supports PMS connections.
- If you don't have a TLJ license that supports PMS connections or you're not sure, contact TLJ support to request an upgrade.

- Mews Open API and the TLJ application installed on the same computer at your property.
- If it has not already been installed at your property, please see our guide for instructions on how to install Mews Open API.

Step 1: Set up the TLJ integration

Before you can set up the TLJ integration, you must have the TLJ application installed on a computer at your property.

Run the TLJ application

  1. Open the TLJ application on your computer.

  2. Go to Hotel layout setting > System parameter setting.
    - Make note of the IP address of PMS server and hotspot server port.

Create the integration

  1. Open Mews Operations.

  2. Go to Main menu > Marketplace.

  3. In the Facility management section, click See more under Key cutter integration.

  4. Click Connect.

  5. In the Name field, enter “TLJ.”

  6. In the API URL field, enter the IP address and the Hotspot Server Port found in the TLJ application in the following format: server port. For example, if your hotspot server port is 5003, you should enter in this field.

  7. Leave the Username and Password fields empty.

  8. Click Create.

  9. Click OK.

Step 2: Set up your TLJ key cutters

After you create the TLJ integration in Mews Operations, you can set up your key cutters.

Find the identifier

  1. On the computer where the TLJ application is installed, open your Local Disk (C:) folder.
    - If you're having trouble finding this folder, learn more about your computer's local disk/hard drive.

  2. In the local disk, go to Program Files > Hotel Lock.

  3. Open the file named Ini.exe.
    - Make note of the Front Desk Name.

Update the TLJ integration in Mews Operations

  1. In the TLJ integration settings, click Key cutters.

  2. Click the + button.

  3. In the Name field, enter a name for the key cutter based on where it is located or what will be most easily understandable for your staff.

  4. In the Identifier field, enter the Front Desk Name found in the Ini.exe file.

  5. In the Data JSON field, enter the following: { "Type": "FiasProtocol" }.
    - In a hostel environment, where you need to create duplicate keys for guests arriving at different times, enter { "Type": "FiasProtocol", "DuplicateKeyAllowed": "True" }.

  6. Click Create.

Step 3: Map TLJ key cutters in Mews Operations

If your space numbers in Mews Operations and the TLJ application do not match exactly (for example, "004" and "4" is not an exact match), you must create key cutter mappings for all of your spaces.

  1. In the TLJ integration settings, click Key cutter mappings.

  2. Click the + button.

  3. Under Room, select a space number from the drop-down list.

  4. In the Lock identifier field, enter the corresponding space number as it is listed in the TLJ application.

  5. Click Create.

  6. Repeat steps 1-5 for every space that needs to be mapped in Mews Operations.

Step 4: Activate your key cutters

  1. Go to Main menu > Marketplace.

  2. Go to the My subscriptions tab.

  3. Next to your key cutter integration, click Settings.

  4. Select the Enabled checkbox.

  5. Click Save.

Not working?

If your encoder isn't creating keys, check the Device Commands Queue to find out why. Copy the link in the Notes or search by the response message.

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