Connecting your key encoders to Commander is a great way to cut down on check-in time and simplify processes. After you set up the VDA integration, you can cut keys directly in Commander without ever needing to use the VDA application.

System requirements

To use the VDA integration, you'll need to have the VDA application and Mews Connector installed on the same computer at your property.

If it has not already been installed at your property, please see our guide for instructions on how to install Connector.

Step 1: Set up the VDA integration

Before you can set up the VDA integration, you must have the VDA application installed on a computer at your property.

Find the IP address and interface port

  1. On the computer where the VDA application is installed, open your Local Disk (C:) folder.
    - If you're having trouble finding this folder, learn more about your computer's local disk/hard drive.
  2. In the local disk, go to Program Files > master.
  3. Open the file named serial.def with Notepad.
    - Make note of the IP address and interface port, which can be found at the top of the file.

Create the integration

  1. Open Commander.
  2. Go to Main menu > Marketplace.
  3. In the Facility management section, click See more under Key cutter integration.
  4. Click Connect.
  5. In the Name field, enter “VDA.”
  6. In the API URL field, enter the IP address 127.0.0.1 and the Interface Port found in the VDA application in the following format: https://IP address:Interface port. For example, if your port number is 5003, you should enter https://127.0.0.1:5003 in this field.
  7. Leave the Username and Password fields empty.
  8. Click Create.
  9. Click OK.

Step 2: Set up the VDA key cutters

After you create the VDA integration in Commander, you can set up your key cutters.

  1. In the VDA integration settings, click Key cutters.
  2. Click the + button.
  3. In the Name field, enter a name for the key cutter based on where it is located or what will be most easily understandable for your staff.
  4. In the Identifier field, enter a number to determine the position of the key cutter on a list of all key cutters connected at your property.
    - For example, if you want the device to appear first on the list, enter 1 in the Identifier field.
  5. In the Data JSON field, enter the following: { "Type": "FiasProtocol" }.
    - In a hostel environment, where you need to create duplicate keys for guests arriving at different times, enter { "Type": "FiasProtocol", "DuplicateKeyAllowed": "True" }.
  6. Click Create.
  7. Repeat steps 1-6 for every VDA key cutter being used at your property.

Step 3: Map VDA key cutters in Commander

If your space numbers in Commander and the VDA application do not match exactly (for example, "004" and "4" is not an exact match), you must create key cutter mappings for all of your spaces.

  1. In the VDA integration settings, click Key cutter mappings.
  2. Click the + button.
  3. Under Room, select a space number from the drop-down list.
  4. In the Lock identifier field, enter the corresponding space number as it is listed in the VDA application.
  5. Click Create.
  6. Repeat steps 1-5 for every space that needs to be mapped in Commander.

Step 4: Activate your key cutters

  1. Go to Main menu > Marketplace.
  2. Go to the My subscriptions tab.
  3. Next to your key cutter integration, click Settings.
  4. Select the Enabled checkbox.
  5. Click Save.

Not working?

If your Visionline encoder isn't creating keys, check the Device Commands Queue to find out why. Copy the link in the Notes or search by the response message.

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