Connecting your key encoders to Commander is a great way to cut down on check-in time and simplify processes. After you set up the Visionline integration, you can cut keys directly in Commander without ever needing to use the Visionline application.

System requirements

To use the Visionline integration, you'll need to:

  • Have the Visionline application and Mews Connector installed on the same computer at your property—see our guide for instructions on how to install Connector.
  • Request installation of the VisiOnline Web Service application from Assa Abloy technical support (this is because Mews connects to VisiOnline through the Web API). If you already have this application, you'll see a "webserver" folder on your computer, typically located in C:\ProgramData\ASSA ABLOY\Visionline\webserver.

Step 1: Set up the Visionline integration

Before you can set up the Visionline integration, you must have the Visionline application installed on a computer at your property.

Run the Visionline application

  1. Open the Visionline application on your computer.
  2. Under System administration, choose Users.
  3. Make note of the User ID, which you will need when creating the Visionline integration in Commander.

Create the integration

  1. Open Commander.
  2. Go to Main menu > Marketplace.
  3. In the Facility management section, click See more under Key cutter integration.
  4. Click Connect.
  5. In the Name field, enter “Visionline.”
  6. In the API URL field, enter .
  7. In the Username field, enter the User ID found in the Visionline application.
  8. In the Password field, enter the password corresponding to the previously entered User ID.
  9. Click Create.
  10. Click OK.

Step 2: Set up Visionline key cutters

After you create the Visionline integration in Commander, you can set up your key cutters.

1. In the Visionline integration settings, click Key cutters.

2. Click the + button.

3. In the Name field, enter a name for the key cutter based on where it is located or what will be most easily understandable for your staff.

4. In the Identifier field, enter the Encoder Name found in the Visionline application.
- To find the Encoder Name, choose Devices in the Visionline application.

5. In the Data JSON field, enter the following: { "Type": "VisiOnlineKeyCutter" }.

6. Click Create.

7. Repeat steps 1-6 for every Visionline key cutter being used at your property.

Step 3: Map Visionline key cutters in Commander

If your space numbers in Commander and the Visionline application do not match exactly (for example, "004" and "4" is not an exact match), you must create key cutter mappings for all of your spaces.

  1. In the Visionline integration settings, click Key cutter mappings.
  2. Click the + button.
  3. Under Room, select a space number from the drop-down list.
  4. In the Lock identifier field, enter the corresponding space number as it is listed in the Visionline application.
  5. Click Create.
  6. Repeat steps 1-5 for every space that needs to be mapped in Commander.

Step 4: Activate your key cutters

  1. Go to Main menu > Marketplace.
  2. Go to the My subscriptions tab.
  3. Next to your key cutter integration, click Settings.
  4. Select the Enabled checkbox.
  5. Click Save.

Not working?

If your Visionline encoder isn't creating keys, check the Device Commands Queue to find out why. Copy the link in the Notes or search by the response message.

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