Online Guest Services is an online check-in portal for your guests.
- Before they arrive, guests can head to Online Guest Services to complete and sign their registration cards and upload identity documents—saving you and your guests valuable time at the reception desk!
- Online Guest Services gives your customers full control over their data. In the app, they can see exactly what info they've shared with you and request that it be either deleted or sent back to them.
Chat with guests
- It's never been easier for guests to reach out to you for help. When a customer sends a message to you from Online Guest Services, any member of staff with messaging privileges can receive and respond to the message in Mews Operations.