Install the Mews Kiosk app on an Android tablet to create a convenient and easy-to-use kiosk that’ll help you cut down on check-in times.

Note: If you're trying to connect a Mews Terminal to your Mews Kiosk, we have a guide with step-by-step instructions to help get everything running smoothly.

What you need to get started

To use a Mews Kiosk at your property, you need to have:

  • An Android tablet with a front-facing camera. For more information, see our tablet requirements below.

You will also need to provide a payment solution:

Tablet requirements

  • Android 8.0 or later

  • Samsung model (recommended)

  • 10-inch screen with a minimum resolution of 1080p

  • Front-facing camera

Note: the Mews Kiosk must be installed on a tablet that allows for QR code provisioning. Currently, the app has only been tested on Samsung tablets, so we cannot guarantee that it is supported on any other tablet.

Step 1: Set up the Mews Kiosk integration

Connect the integration

  1. Go to Main menu > Marketplace.

  2. In the New and noteworthy section, find the Mews Kiosk integration and click See more.

  3. Click Connect. When the integration has been successfully connected, you'll be redirected to the My subscriptions tab.

Connect your key encoders

  1. In your list of active integrations, find the Mews Kiosk and click Settings.

  2. Under Connected devices, select every key encoder you plan to use with a Mews Kiosk.

  3. Click Save.

Connect Mews Terminals

  1. Under Connected devices, if you want to connect Mews Terminals, select the terminals from the dropdown menu.

  2. Click Save.

Step 2: Configure your kiosk in Mews Operations

Before you can install the Kiosk app on your tablet, it needs to be configured in Mews Operations.

  1. Go to Main menu > Settings > Services.

  2. Click on a Bookable service.

  3. Click Kiosks.

  4. Click the + button.

  5. Enter a descriptive name to identify the kiosk (for example, “Left lobby kiosk”).

  6. Under Mews Open API integration, select your Mews Kiosk integration (connected in Step 1).

  7. Select the default language you want to be displayed in your kiosk.

  8. Complete all other relevant fields.

  9. Click Create.
    - Mews Operations will automatically generate a QR code for this configuration (for installation in Step 3).

Need more help? Check out our in-depth explanation of fields below:

Step 3: Install the Mews Kiosk app on your tablet

If your tablet is brand new (and not yet set up), the Kiosk app must be installed the first time you turn it on. If your tablet is used or has already been set up, you'll need to perform a factory reset.

Before you reset your tablet: If you're logged into your Google account on the tablet, make sure you remove the account before you reset it. If you don't, you'll need to re-enter your Google credentials when it restarts—if you forget your credentials and can't log in, you won't be able to use the tablet at all.

Follow the steps below immediately after you turn on the tablet for the first time or perform a factory reset:

  1. After you turn on your brand new tablet or perform a factory reset, the setup process will begin.
    Do not press Start at any point during this process.

  2. On the first screen you see, tap repeatedly on its text until you're taken to a new screen. The text will be, "Welcome," "Select a Language," "Let's Go," or something similar. It's important to tap directly on the text and not on any buttons.

  3. Click Next.

  4. Connect to a WiFi network, and your tablet will begin installing a QR code reader.

  5. After the QR reader has been installed, scan the QR code in your Kiosk configuration (generated in Step 2).

  6. Agree to all terms and conditions to install the Mews Kiosk app on your tablet.

Step 4: Set up your T&Cs

Before you start using the Mews Kiosk, you need to complete your property's terms and conditions in order to be compliant with requirements from your payment gateway provider (Adyen or Stripe).

  1. Go to Main menu > Settings > Services.

  2. Click on a Bookable service.

  3. Under Options, enter a T&C HTML.
    - Learn more about these fields in our guide about setting up your bookable services.

  4. Click Save.

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