The reservations module is where you can manage your reservations and make necessary changes.

It is a split-screen where you can see the details of a reservation on the right side, and on the left side, you can find options to update those details, or to complete certain actions.

The reservations module is separated into tabs.

On the right of the top bar, there are features that allow you to:

  • Lock or unlock the selected reservations, which ensures no one can edit or move the reservation to a different room.

  • Select or unselect all the bookings.

  • Open or close the selected bookings.

  • Add another reservation to the booking.

  • Access the help page for more detailed information on the reservations module.

Below these features, there are the reservation details. You can:

  • Select a reservation

  • Go to the guest profile

  • Go to the billing screen

  • Go to the timeline where the reservation is

  • Lock or unlock the reservation

  • See all details from the reservation

On the left side, there are nine tabs where you can modify the reservation.

Status

-Print registration cards

-Check the guest's balance

-Move spaces and check in the reservation

-Cancel the reservation, undo check-in and check out

-Create tasks

Properties

-Modify the information you entered when the reservation was created

Group

-Merge group

-Rooming list

-Add clients to the reservation

Pricing

-Change rate or modify the price of the reservation

Items

-Add manual deposits

-Add or cancel a product

Mailing

-Resend emails to customer or booker

Action Log

-View actions performed by users.

Summary

-Get an overview of the stay period for your selected reservations, reflecting the service booked for the requested time unit.

-See the total number of adults and children (Guests) present for the selected reservations, and see the occupied spaces grouped by space category with additional information on the number of spaces booked per category, per day and the number of occupants.

-See products consumed, and products to be consumed, for the selected reservations, as well as additional expenses.

-View the current states of selected reservations and the rates booked.

-Print or view the list of nights and spaces for selected reservations.

Billing

-New billing screen section

Before you edit a reservation it is important to ensure the correct reservation is selected.

Do you want to learn more? Read the guides below.

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