The Mews Booking Engine can be added to your property’s website so that guests can book online.
It's personalized with your property’s logo and sign-in image.
On the top right corner, the guest can select the language and the currency. If the exchange rate is not set-up at your property, it will be based on an up-to-date global exchange rate that is updated every 30 minutes by Mews. The currency displayed is just for information purposes, as the guest will end up being charged in your local currency.
The first screen enables the guest to select the requested reservation dates and enter a promotion code if applicable.
The next screen displays all room categories that have been set up to display on the booking engine.
By clicking on the ‘more’ icon the room description appears and by clicking on an image the room gallery appears.
A rate comparison banner can be added to this screen to incentivize guests to book, and room categories without availability can also be displayed.
By selecting show rates against a specific space type, the rates screen appears and displays detailed information on the room selected; the products that can be added to the reservation, and the different room rates available.
If the customer would like to book more than one room, the number of rooms can be increased along with their corresponding occupancy. The policies of the rates are also displayed (click on more) (select a product and a rate).
By clicking on
Book Now a summary of the reservation displays showing the space type selected, the reservation dates, products, booking policies, and the total price of the reservation.
From here the customer can increase or decrease the amount of rooms booked, or they can add another reservation with a different room category to their booking. They can then complete their booking by clicking on Proceed to checkout.
In the contact and payment details page, customers can indicate if they are booking for themselves or on behalf of someone else, and complete their contact details.
They can add any special requests and if it is required, their payment information.
They then agree to the terms and conditions and if they would like to receive any marketing updates, then they finalize their booking by clicking on Continue.
Once the reservation is created a confirmation page appears for the guest and the reservation is automatically added to Mews Operations.