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Using a Mews Terminal
Terminal turns on

Terminal turns on

Red exclamation mark, Pending icon, Network not connected, Battery, Failing payment, Tampered, Charger
Teodora Popadiyna avatar
Written by Teodora Popadiyna
Updated over a week ago

Your terminal turns on, but it has a problem.


What type of problem does your terminal have?

Not connected: Terminal shows "Network not connected"

Battery: The battery is experiencing a problem.

Payment failure: A payment is failing or a card is declined.

Tampered: Terminal shows "Tampered."

Keyboard failure: The keyboard is failing or making noise.

Charger problems: The charger is not working properly.

Receipt roll: There is a problem with the receipt roll.

Terminal shows a red exclamation mark (!)

Pending icon: Terminal shows a pending icon.


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