Your charger is not charging the battery because the charger is broken or the power connector on the terminal is broken.

Inspect the charger

  • Check whether the charger works with other terminals of the same model.

  • Check the connectors on the charger for any dust or debris.

If this does not solve the problem, you'll need to replace the terminal or the charger. Contact our Customer Care team for help at [email protected]

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