If your terminal isn't printing any receipts, try inspecting the terminal.
If the receipt has pink stripes, the roll is almost out of paper and should be replaced.
Inspect the terminal
- Open the receipt roll cover.
- Remove any dust and scraps of paper.
- Check for physical structures that could block the receipt roll in any way.
- Check if there are any loose or broken parts.
If this does not solve the problem, contact our Customer Care team to return or replace the terminal at [email protected]