Sometimes a night rebate is automatically posted as a new item on a bill—this can happen when a client creates multiple bookings then cancels one of them, or when check-out is undone and nights are canceled. To balance and close the bill, you'll need:
- A service for your accommodation.
- A product called "Cancellation fee".
Make sure your accommodation service has Has overridable price selected under Options, so you can match the price of night rebates when you balance them.
- Open the bill you need to balance.
+ Bill item>
- Under Amount, enter the price of the night rebate, but opposite (for example, if the rebate is 100 EUR, you should enter -100 EUR). This is to cancel out the price of the night rebate.
→ Allto balance out the night rebate. The bill is balanced, and you can close it as normal.