New users
Employees automatically gain access to Mews University when their Mews PMS profiles are created. Department managers should create Mews profiles for:
- Existing employees, during your Mews implementation
- Any new employees after implementation
Managers: Create new logins
For each employee in a department, the department manager should:
1. Create their employee profile in Mews.
- Under Mews University learning paths, choose the learning path(s) that correspond most closely with their role.
Learning path | For... |
Finance | Anyone who performs financial operations and/or works daily with financial reports. |
Front office | Receptionists, front office supervisors, and managers. |
Housekeeping | Anyone who performs housekeeping or maintenance. |
Property administration | Senior management or employees involved in setting up the PMS. |
Revenue management | Anyone who sets up rates and restrictions; works with relevant reports; or performs other revenue management duties. |
2. When their Mews PMS profile is created, their Mews University profile will be created automatically.
Note: You can only assign an employee to a Mews University learning path if you’re their superior and you have the Create and manage employees workplace privilege selected on your profile.
Employees: Update Mews University account
After an employee’s Mews University login is created, they will receive an email with a temporary password and link to the University page to login. After logging in, we advise to change the password with something more secure.
Existing users
Managers: Add a Mews University learning path
If you’ve already created an employee’s profile and given them access to a Mews University learning path, you can give them access to additional learning paths later.
1. Go to Main menu > Settings > Employees.
2. Click on the employee to update their profile.
3. Under Mews University learning paths, select any of the learning paths.
4. Click Save.
- The employee will automatically be granted access. They can log in to Mews University and immediately start the course.
Managers: Remove a Mews University learning path
If an employee has access to a learning path and you want to remove the access, you have to it from within Mews University.