Customer profiles

You can get any information from any guest that came to your property (or will come! ) This can include Opt-In Marketing Email lists, Guest Birthdays, etc.

To do this, you would want to go to Menu > Profiles > Customer Profiles or find the Customer Profiles option on your Dashboard:

Change the Mode to Created to capture all profiles created in your system.

Select all Status as well as the according dates (When the hotel was opened for example)

View report function may take a bit more time to load as it may contain a lot of information. We recommend that you export them instead.

Once the export stops processing, a notification will let you know that it is ready!

You can then open it in Excel or whichever tool you use and analyze or filter all relevant information, IE. your client's email and whether or not they agreed to receive marketing emails.

Reservation report

You can also export the information from the Reservation report:

If you want to have a list of your customer's emails, here are the steps that you need to follow:

Go to the reservation report, where you can input the needed information in filters.

Then click on "OK" and "Export"

In the exported Excel file, click on the Reservations tab at the bottom and you will see the column with the list of emails

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