Our Customer Success team can be reached via email at
It helps us a lot if you provide us with the property name and more details related to your inquiry.
We will reply to you as soon as we can, usually within 24 hours.
Unfortunately due to Covid-19, we are operating with a smaller team than usual, so response times maybe a little longer than you are used to.
In the meantime, we have an amazing help center. Most of the functions, features, and use cases are described there. Just search for keywords and it should return you the most relevant help-articles.