There are so many channel managers on the market that it makes it hard to select the best one for your business.

No worries, we have an extensive explanation on the best CHMs of 2019 in our blog for you.

Here you can find a summary to have a general idea of which one may suit you best.

Why is it important to have a channel manager?

Channel managers (referred to as CHM in the rest of this article) help you avoid manual work and save lots of time, improve your occupancy and bring profit via automation.

Without one, you are probably updating your rates and availability manually.

Depending on how many OTAs you work with, this may be a medium-size to a colossal task. Especially if you wish to change your prices along depending on the demand.

This work method is also very prone to mistakes. Mistakes due to slowness, repetitive work and numbers becoming blurry on your screen.

A good CHM will do all this work for you, update everything at once, which ensures that all channels are up to date, allowing less mistakes if none, allowing you to use more channels for more coverage and online presence which result in more profit in the end.

How to choose the right CHM for you?

The technology has advanced so much these past years that your PMS may offer direct connections to OTAs already. You may wonder if you even need a CHM then, but they do have their advantages:

  • Years of experience
  • Lots of resources channeled to these connections

Having said that, the choice for the right CHM depends on certain factors such as:

  • Type and size of your property
  • Integration with your existing software stack
  • Complexity of your rate setup
  • Your goals (distribute rates, have analytics and insights available)
  • 1 or 2 way connection is needed
  • Your budget

Here is a short list we compiled of the top rated CHMs that could be just what you are looking for:

Siteminder

Positioning itself as the most powerful CHM of today and backed by reviews of its clients. This software takes first place on our list.

Pros

  • Real-time connection
  • Stop sell available to manage overbooking(s)
  • Rule like minimum length of stay or limits on discounts
  • Real-time connection and inventory updates to Airbnb

Cons

  • Busy layout
  • Reports are hard to customize

Who is it for? Every type of accommodation provider

Channel connectivity: 2-way integration with over 400 OTAs, wholesalers and global distribution systems (GDS)

Pricing: € 169/month for 100 rooms, flexible rates depending on the number of rooms, save 5% with a yearly subscription

EZYield by TravelClick

Lacking reviews, but with a growing client base and other products that are top rated this one takes second.

Pros

  • Automated updates to ensure rate parity
  • Customizable to fit your property's size and type
  • Avoiding overbookings through real-time inventory updates
  • Easy access to visual data on the current state of distribution

Cons

  • Some users consider TravelClick less intuitive than other tools

Who is it for? Various types of accommodation providers, from B&Bs to international hotel chains

Channel connectivity: 2-way integration with more than 400 global, regional and specialty tour operators and OTAs, wholesalers and GDS

Pricing: upon request

D-edge (ex-Availpro)

Availpro and Fastbooking joined to form D-edge, number one in Europe and number three worldwide among hotel distribution technology providers.

Pros

  • Fully automated rate rule
  • Rates and availability updated automatically on all channels to maintain rate parity
  • User-friendly, mobile-optimized interface and easy set-up
  • Tool available in over 35 languages

Who is it for? Medium to large independent and group hotels as well as aparthotels

Channel connectivity: close to 300 OTAs, GDS and metasearch sites reaching markets around the world

Pricing: upon request

Cubilis by Stardekk

Cubilis is helpful for small and medium-sized properties wanting to broaden their reach in the online market.

Pros

  • Manage rates and availability on one central dashboard
  • Stable, cloud-based software reduces time spent on manual updates
  • Very user-friendly and intuitive platform
  • No booking fee

Cons

  • Limited reporting available

Who is it for? Hotels, B&Bs, vacation rentals

Channel connectivity: ‘Preferred IT Partner’ with Booking.com and Expedia, ‘Premium TripConnect’ partner of TripAdvisor, connects to around 150 OTAs, meta search sites and wholesalers with many new partnerships coming soon

Pricing: upon request

RateTiger by eRevMax

Positioning itself as the most stable CHM in the industry with 99.9% uptime and top security certifications RateTiger takes fourth place in our list.

Pros

  • Automated inventory distribution
  • ISO, PCI compliant and GDPR certified for maximum security
  • Includes social media and metasearch distribution
  • Quick access to reservations report to monitor bookings and cancellation status

Cons

  • Some parts of the set-up and mapping still have to be done manually

Who is it for? Medium to large branded hotels and resorts

Channel connectivity: Booking.com, Agoda, Ctrip, Trivago, AMADEUS and close to 250 more OTAs, GDS and meta search sites

Pricing: upon request

HotelSpider by Tourisoft

HotelSpider puts hoteliers back in charge of their online distribution and helps them boost their occupancy by up to 30%. Offering 2 way-connections to top OTAs and GDS, it takes fifth place in this list.

Pros

  • No set-up, training, support or booking fees
  • Easy drag and drop mapping of room rates and restrictions
  • Customization of price derivations to allow dynamic rate changes
  • Access to change logs provides full transparency on all data exchanges

Cons

  • Limited channel connectivity compared to other CHMs

Who is it for? Medium to large independent hotels

Channel connectivity: Booking.com and Venere are among the 150 connected channels

Pricing: starts from €29/month for the light plan (includes 15 products*, 5 channel connections)

€55/month for the standard plan (includes 100 products*, unlimited channel connections)

€89/month for the premium plan (includes 1000 products*, unlimited channel connections, dedicated account manager)

*one room type or one rate plan is considered a product

For more extensive explanations and the full list, check our blog.

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