This article follows Mews Connector application for Windows.
Where to see immediate/real-time logs?
Click on the "gear" icon in the Mews Connector application and you will be able to see a running log that updates with new logs in real-time as the device commands come in and are processed
Timestamp - displayed in local time (the timezone defined on the computer)
Ping - see below (What do the logs mean?)
Where to find all the previous Connector logs?
Step 1 - Search for Mews Connector on their computer, click on "Open file location"
Step 2 - You'll see the shortcut, right-click on it and click again on "Open file location"
Step 3 - go into the folder with the relevant version name > Logs > App
HINT: you can usually find it at this folder path:
- trace.log contains the most recent logs (e.g. from today)
- go into the latest version folder and right-click to open any log with Notepad or some other plain text editor
What do the logs mean?
The [stuff] in the square brackets
No, it's not a bug. These labels indicate the level of severity of the log item in the logs. For reference, check out this Stack Overflow question that provides a general explanation.
What's the "Ping" for?
Mews Connector app pings the Mews server every 5 minutes to monitor the connection and resync device commands if the connection was dropped (because the computer was shut down or manual closing of the application - both causing Connector to go offline).