How the information flows, broken down play-by-play:
A guest walks into your property, and approaches the Mews Kiosk.
He/she goes through the check-in process, and gets to the "create key" stage.
The kiosk communicates this information to Mews Server.
Mews Server communicates the key creation command to Mews Open API with the relevant information.
Mews Open API sends the key creation command to your lock software using a format that the lock software accepts (the door lock protocol).
The door lock software processes it and instructs the encoder to get ready for encoding a key.
The guest places a card on the machine.
The encoder detects the card and encodes the card for the guest.
The guest takes the card and goes to his/or room.
Devices you will need:
You will need an encoder which your guests will use to encode their key cards. This is usually connected to a computer by a cable (can be USB or ethernet). You can connect the encoder to a computer that is hidden behind the kiosk.
Integrations you will need:
Set up the key cutter integration as usual - refer to the relevant key cutter set up help guide
Make sure you have selected the encoder in your Mews Open API integration
Set up your Mews kiosk as usual
Kiosk configurations for your key encoder:
Make sure you have selected the encoder you will use in your Kiosk integration under Marketplace > My subscriptions > Mews Kiosk > settings
Make sure you have also selected the encoder in your Kiosks under your Stay settings
HINT: When setting up your kiosk for the first time, Mews recommends testing the check-in and key creation flow with a fake reservation, just to be sure everything works as intended.