The response message:

Cannot create key as the reservation's length is longer than VisiOnline allows. You can edit the maximum length in the operator template section of your VisiOnline Settings.

Why this happens:

In VisiOnline, there is a setting to limit the maximum period of validity that can be encoded.

How to resolve:

Change the maximum validity length in the operator template section in your VisiOnline application. For more information, consult the VisiOnline user manual, a more technical colleague, or contact Assa Abloy for assistance.

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