The response message:
Cannot create key as the reservation's length is longer than VisiOnline allows. You can edit the maximum length in the operator template section of your VisiOnline Settings.
Why this happens:
In VisiOnline, there is a setting to limit the maximum period of validity that can be encoded.
How to resolve:
Change the maximum validity length in the operator template section in your VisiOnline application. For more information, consult the VisiOnline user manual, a more technical colleague, or contact Assa Abloy for assistance.