If you need to register all guests staying at your property, or simply add more accurate information about each guest staying in your rooms, you will need to add a companion to the booking.

STEP 1: Open the reservation

  • One way to do this is to find the reservation on the Timeline, click on it, and then click Manage,

STEP 2: Go to the Group tab

STEP 3: Add the companion

  • If they already have a customer profile: Under Add an existing customer, search for their name and click Add.
  • If they don't have a customer profile: Under Add a new customer, fill in the fields, and click Create.

STEP 4: Double-check

Once you've added the companion, they'll appear on the right side of the reservation details

STEP 5: Make owner

If you want to make a companion the reservation owner, click this Make owner icon next to the companion's name

If you make a companion the reservation owner, make sure all legally required information is filled out in their customer profile (legally required information varies by country).

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