Services with POS

Services are used to group different products offered within the same service you offer to your customers, like mini-bar, room service, parking, gift shop or automated wine machines. They allow you to set default service settings, as well as grouping the products offered.

It'll be easier for you to have only one service where you have all the products instead of creating the same product for each of the services.

When you create a Service in Mews, you can define a default Accounting category which will be used for each emitted Order. You can have only one default accounting category configured in Mews for the service, but you can assign different accounting categories for each product within that service, or send specific accounting categories for each item when sending Items via the Mews Open API using the AccountingCategoryId.

What is the difference between Products and Items?

  • Products can be configured and managed from within Mews, whereas Items are not.
  • Items are usually used in restaurants, where the dishes are being constantly changed, so it would be much more complicated to have to create new products in Mews every time. Items are more complex to be sent via the API, as they require more information to be sent, but it allows for more flexibility on POS side.

When you submit an Order (using this endpoint), you must send Products or Items.
Products should be created in Mews, hence a mapping must be made with the POS products.
On the other hand, Items can be free input (they can have any name or any value), only currency and tax codes are required.

Check related articles to find more details about Services in Mews 🤓

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