For properties in Gran Canaria that need to send a monthly report to ISTAC (Instituto Canario de Estadística), this integration will automatically generate an XML file that includes all of the necessary information. You can then download the file from Commander and upload it to the ISTAC website.

Step 1: Set up the integration

  1. Go to Main menu > Marketplace.
  2. In the Legal environment section, click See more under ISTAC occupancy export integration.
  3. Click Connect.
  4. Complete the following fields:
    - Name - Enter a title for the export.
    - Tax identifier - Enter your CIF (Certificado de Identificación Fiscal). This is your property's tax ID, which consists of a letter followed by eight digits.
    - Enterprise category - Select your enterprise category (assigned by ISTAC).
    - Registration number - Enter your property's unique ISTAC registration number.
  5. Click Create.
  6. Click Ok.

Step 2: Schedule the export

  1. Go to Main menu > Reservations > Occupancy.
  2. Click OK > Create ISTAC occupancy export integration.
  3. In the Report configuration section, select the following options:
    - Mode - Select Occupancy.
    - Interval - Select Last month.
    - Status - Select all.
    - Values - Select Net value.
    - Rate mode - Select Average night rate.
    - Rate - No selection.
    - Company - No selection.
    - Travel agency - No selection.
  4. Click Save.
  5. In the Export schedule section, select the following options:
    - Name - Enter a title for the export.
    - Next start - Select the first day of the next month (i.e. November 1st).
    - Frequency - Select Monthly.
    - Export target - If you prefer to receive the report by email, you can create a mail export target. If you do not select on option for this field, you will receive a notification in Commander when your export has been created.
    - Format - No selection; an XML file will automatically be created for this integration.
    - Options - Select Notify creator about export if you did not select an export target.
  6. Select Enabled.
  7. Click Save.

Your ISTAC report will be generated on the first of every month at the specified time.

Note: ISTAC requires all customers from or residing in Spain to have a complete Address in their customer profile, including the Province field. The export file will only contain complete customer profiles. Incomplete profiles will be listed in an enclosed .txt file—you'll need to manually add the missing information to customer profiles when you receive the export.

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