Don’t just rely on guests to leave you good reviews. These reputation management integrations will help you to proactively attain positive feedback and help you maintain your property’s high scores.
- Pulls data of departed guests.
- Sends targeted post-stay surveys to guests.
- Does not push responses back into the guest profile in Mews.
- Update internal notes with customer reviews
- Retrieves all checked out guests on a daily basis
- Updates customer notes with survey response NPS
- Updates customer classification if applicable
- Sends post-stay surveys using a customer email address from Mews
- Pre-stay survey
- Post-stay survey
- E-reputation platform
- Update customer profile with survey information
- Innovative CRM
- Automatically send a survey to any guest checking out
- Start collecting and spreading reviews on the platforms that matter to you, coming from 100% of your customers
- Thanks to this connection, you'll also be able to analyze in details the feedback you receive from you the customer (identify room number, number of guests during the stay... link all this information with the collected reviews)
- Automatically use guest reservations data to target guests with questionnaires directly via the Franklyview platform
- Does not push customer responses back onto their Mews profile
Do you want to learn more about integrations? 🤓