What types of invoicing does Mews have?
Charging starts on the date the Mews environment is built, which is also the day the login you receive credentials for your property.
Every 1st working day of the month, Mews finance team sends invoices to clients. Invoices are dated to the last day of the previous month.
Monthly invoicing is calculated automatically from the system = Number of built units x unit price.
Installation & setup invoicing
Every client is being invoiced for Installation & Setup after the contract signature.
The due date on Installation & Training Fee invoices is 14 days after issuance. If there was delayed onboarding (due to valid reason), we can prolong this date, but payment always needs to be received BEFORE the actual onboarding.
In this case, please contact your Sales or Customer Success Manager.
Platform Fees shall be pre-paid in advance. A Proforma Invoice for prepayment of the Platform Fees is issued based on the Initial Unit Quantities specified in the Agreement.
Note: Proforma is not a legal invoicing document, it is a preliminary bill issued in advance of the services are provided
Mews is not obliged to issue the PMS log-in details when the applicable invoice is not paid.