There can be 2 primary reasons for this‌:

  • Merchant fees - Invoices for merchant fees are always for 0. The reason is simple - fees are deducted from payouts, so you, as Mews client, receive the net amounts. The final invoices are with zero balance because the fee has been already paid.
  • Automatic settlement - invoice has been already paid because the fee has been deducted from a merchant payout.
Should you require further clarification, please reach to us via email [email protected]

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