What are Property Configuration Files?
Property Configuration Files (also known as config files) are files used to configure the parameters and initial settings for a property in Mews.
Properties can be complex, supporting many options and parameters. The Configuration File serves as a tool that lets our Onboarding team get an in-depth understanding of these parameters.
An example of this would be a property that contains both Dorms and Rooms. The file would illustrate how these spaces are broken down from the Dorms themselves to each individual Bed and Room.
Due to the sensitive nature of the Config file, all questions must be answered in the specified sections. The more detailed and complete information you provide, the more seamless the Onboarding process will be.
General Questions entail a basic overview of all the main configuration points on your property. All fields within the section are mandatory. They are the basic information required to set up a property. Crucial information is linked to these fields.
Property Type: This is your property type. There are nine types, including: Apartments, Cruise ships, Hostels, Hotels, Motels, Resorts, Shops, Spas and Villas.
Official Property Name: Your official property name as you would like it stated in Mews.
Already part of an existing chain?: If your property is part of a group of hotels, you must specify this so our Onboarding team can add your new property to the chain. Note: Once a property has been created, it cannot be removed or added to a chain.
Contact email address: Your property's main contact email (the main point of contact for your guests).
Contact phone number of property: Your property's main contact phone number (the main point of contact for your guests).
Property address: Your property's physical address (this information will be displayed in many guest-facing areas of Mews).
Time zone: The only unalterable field in this category. It is important that you specify the correct time zone. Once this has been configured it can't be changed. This can impact the accuracy of your property's reporting and many other time-sensitive aspects. If you would like to find out your time zone, please use this tool here.
Minimum price for your lowest space category?: The price of your cheapest bookable space category.
Main currency of your property?: The main trading currency of your property. Once this has been configured it cannot be amended.
What currencies do you accept in your business?: Certain properties accept multiple currencies. If this is the case for your property, please fill in all currencies you accept.
Check-in time?: The check-in time of your property.
Check-out time?: The check-out time of your property.
Who are your 5 main competitors?: To provide you a consolidated overview of the performance of your competitors on your Mews dashboard, we require 5 of your main competitors. This is done via Social Scraping, our automatic web scraping tool that extracts data from 3 important channels: Booking.com, TripAdvisor, and TrustYou. Once the data is aggregated, it will appear in the bottom right of your Mews Dashboard.
This section pertains to any Integrations you would like to connect to Mews. It is important that we get this information prior to set up, so we can diagnose the most efficient way to implement these Integrations.
The Integrations section is broken down into 6 important sections. Click here to consult our list of integrations and specify what you would like to connect to.
Channel Manager: A channel manager is a tool that allows you to sell all your rooms on all your connected booking sites at the same time. It will automatically update your availability in real-time on all sites when a booking is made, when you close a room to sale, or when you want to make bulk changes to your inventory.
(Note: Mews is not in fact a Channel Manager despite having a built-in booking engine.)
Doorlock System: This Integration (if any) will manage the Doorlocks in your property.
Revenue Management: This Integration (if any) will manage your Revenue Management.
Accounting System: This Integration (if any) will manage your Accounting System.
POS Management System: This Integration (if any) will act as your Point of Sale for your property.
Other Integrations: Any other Integrations that don't fall into the 5 categories above and are available on the Mews Marketplace.
Tourist Taxes: Any tourist taxes that are applicable in your region/area. Mews has a team dedicated to determining this, but there are some instances where applicable taxes are not as clear.
Any other Applicable Taxes?: Any other applicable taxes for your region/area.
This section pertains to the Space Category structure of your property that you would like reflected in Mews. It is important to be as accurate as possible when filling in this section. Ensure that your space categories are ranked from lowest to highest and that all 5 columns are filled in. The columns are as follows:
Category Name: The name of the category in question.
Category Abbreviation: An abbreviation of the category (e.g., For a Double category you could name it DBL).
Category Description: A brief description of the category.
Standard Occupancy: The number of people that can stay in this category.
Number of Extra Beds: The number of additional persons that can be accommodated in this category (if any).
Here's an annotated example of a filled-in regular Space Category sheet:
In the case of Dorms & Beds, these are required to be broken down firstly on the Dorm Level (Dorm 1) and then on a Bed Level (Bed 1, Bed 2, etc.). In this case, the Dorm Space Category sheet would look like the below example:
As you can see, the Dorm will have its own category as well as the Bed inside that particular Dorm type. Please ensure that each Dorm type has its own Dorm Space Category and each respective Bed does as well.
This section leads on from the Space Category section. In this section, you will be required to fill in the individual rooms in your property. The format can follow alphabetical or numerical order. Similar to the previous section, there are 5 required columns.
The "Room Category" section is a drop-down selection. This data is automatically migrated from the previously inputted information in the Space Category section. The "Abbreviation" column is inputted automatically using the data in the "Room Category" section, so please do not change this.
Room number: The space's unique number.
Building: Only if applicable.
Floor: The space's floor number (mandatory). This affects the ordering of your spaces in Mews.
Room Category: Selected from the drop-down which utilizes data from the previous sheet.
Abbreviation: Automatically inputted from the previous section.
Here's an annotated example of a filled-in regular Space Configuration sheet:
Dorms & Beds must be broken down like the previous section. First, you must input the Dorm in question (201, for example). Then you proceed with the beds within that specific dorm. In this case, the sheet would look like the below example:
The main dorm is represented, and so is each bed that falls inside the dorm. This setup applies to any configuration that uses spaces inside a space or, for example, any space that contains a Parent space and multiple child spaces within the Parent space (e.g., Suite as a Parent space and Rooms as child spaces from the Suite).
For any further information on this subject, please feel free to contact your point of contact at Mews. If they are unreachable, just email [email protected] (for Sales) or [email protected] (for Implementations).