The payments can be done only via bank transfer - no other option is possible.

The bank details are always part of payment requests.

In the case you need to make a voluntary top-up* for your Merchant account, please do not forget to update the description (TOPUPXXXXX - XXXXX is the subscription ID of your property).

Details for voluntary top-ups are provided by our Support team. You may reach to them via email [email protected]

*In case your Merchant balance is not sufficient, you will need to top up your Merchant account to be able to process refunds. 

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