You can use preset classifications to distinguish the guests visiting your property, making your work easier and helping you to be prepared for their arrival.

You can see classification icons near the guest's name in the Reservation report, the Reservation management page, the Reservation overview page, and most importantly, your Timeline.

To set up classifications:

  1. Open the guest's profile

  2. Navigate to the Internals tab

  3. Choose from the list of available classifications

Here is the list of available classifications:

Note: If you would like to disable classifications that are not used at your property, please contact Customer Support. At the moment, no new classifications can be added.

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