Yes, it is possible to set up a custom pop-up message based on guest behavior.

First, connect a Google Tag Manager (GTM) integration via the Mews Marketplace:



Once that is done, you can create the pop-up message. Here are two example scenarios:


SCENARIO 1

When a guest calls your property before booking a specific product.

Here you can use the distributorProductAdded trigger to show a pop-up for the specified productId, for example, a bicycle, a massage, or any other bookable product or service.

The popup would contain your property's phone number and a request to call in before proceeding with that specific purchase.

To get this to work, you also need to create a custom HTML tag in Google Tag Manager when setting this up, and assign it the trigger distributorProductAdded.



SCENARIO 2

When guests need to know something depending on the group size.

As above, first write a custom HTML tag in Google Tag Manager, and set it to the number of adults/children. The trigger is distributorRoomOccupancyChanged and you can watch for the variable adultCount.

You can test this with the Google Datalayer Checker.

For more information about supported triggers see this page.

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