Accounting & Payments

Taking payments from non-staying customers

Take payment, Lobby bar, Not staying, External guests

Written by Teodora Popadiyna
Updated over a week ago

About deposits

Deposits, How to add a deposit, Negative deposit, Positive deposit, What is a deposit

Written by Teodora Popadiyna
Updated over a week ago

Track prepayments with deposits

Tracking prepayments, Working with deposits in Mews, Prepaid reservations, Deposits

Written by Teodora Popadiyna
Updated over a week ago

Create a paymaster

How to create a paymaster, City ledger paymaster, Chargeable guest profile without reservation, Non-staying guest

Written by Teodora Popadiyna
Updated over a week ago

Add a new payment card

Create new credit card types, Adding payment card types

Written by Teodora Popadiyna
Updated over a week ago

Set up your exchange rates

How to set up exchange rates, Update exchange rates, Currency exchange

Written by Teodora Popadiyna
Updated over a week ago

Preauthorize a card payment

Taking preauthorizations, How to temporarily block payments on cards

Written by Teodora Popadiyna
Updated over a week ago

Take a payment

Enter payment, Charge guest, Settle reservation

Written by Teodora Popadiyna
Updated over a week ago

PCI compliance

Is Mews PCI Level 1 compliant, How does Mews securely store credit cards, Credit card security at Mews

Written by Mews Team
Updated over a week ago

PSD2 compliance

Accepting payments according to PSD2 compliance in Mews, Payment authentication

Written by Teodora Popadiyna
Updated over a week ago

Send a payment request by email

Payment request, Request payments via email, Settle a reservation

Written by Teodora Popadiyna
Updated this week

Set bill and invoice numbering with counters

Set up bill counters, Set up invoice counters, Proforma counters, Service order counters, Number format

Written by Teodora Popadiyna
Updated over a week ago

Manage closed bills and invoices

I closed the bill can I still make changes, Modifying closed bills, Changing billing details on closed invoice

Written by Teodora Popadiyna
Updated over a week ago

Correct a closed bill

Rebate, Bill correction, Void bill, Correct invoice, Issue credit note, Refund, Credit note

Written by Mews Team
Updated this week

Issue invoices

Creating an invoice, What is an invoice, How to issue an invoice for corporate customers

Written by Teodora Popadiyna
Updated over a week ago

Preview a bill or invoice

How to preview a bill or invoice, Printing an overview of posted items for guests

Written by Teodora Popadiyna
Updated over a week ago

Add, move, or remove items from open bills

Add items to an open bill, move items from an open bill, Remove items from an open bill, Manage open bills, Guest accounts

Written by Teodora Popadiyna
Updated over a week ago

Get to know group billing

Group billing, Move bill items, add products to bills, move bill to company

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Written by Katie Ormes
Updated over a week ago

Set up your bill header and footer

Set up bill header, Set up bill footer, Bill template, Invoice template

Written by Teodora Popadiyna
Updated over a week ago

Review cashier shifts and transactions

Where to find my cashier, Review past cashier shifts

Written by Teodora Popadiyna
Updated over a week ago

Post petty cash transactions

Handling petty cash, How to post petty cash transactions, Correcting a petty cash action

Written by Teodora Popadiyna
Updated over a week ago

Open or close a cashier shift

How to open a cashier shift, How to close a cashier shift

Written by Teodora Popadiyna
Updated over a week ago

Create or delete a cashier

Create a cashier, Set up a cashier, Delete a cashier

Written by Teodora Popadiyna
Updated over a week ago

Set up the V400c terminal for Operator

Wired network, Terminal wire, Terminal connection, v400c, operator

Written by Mews Team
Updated over a week ago

Terminal turns on

Red exclamation mark, Pending icon, Network not connected, Battery, Failing payment, Tampered, Charger

Written by Teodora Popadiyna
Updated over a week ago

Terminal doesn't turn on

Terminal doesn't work, Broken terminal

Written by Teodora Popadiyna
Updated over a week ago

Connect the V400m to your network

Terminal error, Terminal Network, Terminal not connected

Written by Teodora Popadiyna
Updated over a week ago

Troubleshoot terminals

Problem with my payment terminal, My terminal does not switch on, How to fix my Adyen payment terminal

Written by Teodora Popadiyna
Updated over a week ago

Terminal isn't connecting to 3G or 4G network

Terminal connection, Terminal error, Terminal network

Written by Teodora Popadiyna
Updated over a week ago

Terminal is pending

Terminal error, Terminal connection

Written by Teodora Popadiyna
Updated over a week ago

Find your terminal PIN code

Terminal PIN code, Terminal code, Pin code

Written by Teodora Popadiyna
Updated over a week ago

Reset the terminal's Wi-Fi connection

Terminal connection, Terminal Wi-Fi,

Written by Teodora Popadiyna
Updated over a week ago

Terminal shows a red exclamation mark

Terminal error, Terminal connection, Terminal problem

Written by Teodora Popadiyna
Updated over a week ago

Using your Mews terminal

Start payment terminal, Terminal menu

Written by Teodora Popadiyna
Updated over a week ago

Terminal not connected

Terminal connection error, Terminal connection problem

Written by Teodora Popadiyna
Updated over a week ago

Terminal has a problem printing receipts

Terminal printing, Receipts printing, Terminal receipts

Written by Teodora Popadiyna
Updated over a week ago

Connect the terminal to your network

V400m, V400c, contact-less terminal, Terminal connection

Written by Teodora Popadiyna
Updated over a week ago

Terminal charger is not working properly

Terminal error, Problem with terminal

Written by Teodora Popadiyna
Updated over a week ago

Terminal's keyboard has a problem

Terminal number pad, Dumerical pad

Written by Teodora Popadiyna
Updated over a week ago

Getting started with your Mews terminal

Terminal payment start, Setup terminal

Written by Teodora Popadiyna
Updated over a week ago

Terminal has been tampered with

TAMPER, TAMPERED, Terminal error

Written by Teodora Popadiyna
Updated over a week ago

Get a quote and order Mews terminals

I want to order a terminal, How to receive a payment terminal

Written by Teodora Popadiyna
Updated over a week ago

Terminal's payment function isn't working properly

Terminal bug, Terminal problem, Payments not working

Written by Teodora Popadiyna
Updated over a week ago

Terminal doesn't charge properly or at all

Terminal bug, Terminal error, Payments not working

Written by Teodora Popadiyna
Updated over a week ago

Set up surcharging fees

Mews supports credit card surcharging, Australia, Asia, Set up commission fee for credit card payments

Written by Teodora Popadiyna
Updated over a week ago

About taxation in Mews

VAT in Mews, Rounding of numbers in Mews, How is tax calculated in Mews, VAT calculation, net price,

Written by Teodora Popadiyna
Updated this week

Handling tax rate changes

My VAT is changing, What to do when tax changes

Written by Teodora Popadiyna
Updated over a week ago

Respond to a chargeback

I received a chargeback, What to do to defend against chargebacks

Written by Teodora Popadiyna
Updated over a week ago

Preventing disputes

How do I prevent credit card disputes, How do we prevent chargebacks, Chargeback prevention

Written by Teodora Popadiyna
Updated over a week ago

Timeline of a payment dispute

Chargeback, How to defend credit card dispute, Payment dispute, Chargeback information

Written by Teodora Popadiyna
Updated over a week ago

Set default accounting categories for additional expenses

Additional expense rebate, Cancellation fee, City tax discount, Exchange rate difference

Written by Teodora Popadiyna
Updated over a week ago

Set up third-party terminal payments

Payment terminal, Working with payment terminals and Mews, Payment terminal setup

Written by Teodora Popadiyna
Updated over a week ago

What is the accounting configuration?

Accounting configuration, Set up accounting configuration, Accounting configuration settings

Written by Teodora Popadiyna
Updated this week