The Chargeback Report provides an overview of your chargebacks and chargeback reversals during a specific time period. Learn more about disputes and chargebacks.
Reading the report
The report shows all of your disputes.
|Customer||The customer that claimed the chargeback or chargeback reversal. Note: Click on their name to open their profile.|
The date and time the chargeback claim or chargeback reversal was made.
|Notes||Details about the chargeback or chargeback reversal.|
|Payment card||The first six and last four digits of the card used to make payment.|
|Payment gateway type||The payment integration that was used to process the chargeback or chargeback reversal.|
|Identifier||The unique dispute identification code provided by the payment integration.|
|Value||The amount claimed for the chargeback or, in case of chargeback reversal, the money sent back to your account after a dispute is ruled in your favor.|
Refining the report
Use filters to refine the report according to your needs.
|Start||Select a start date to restrict results to a specific time period.|
|End||Select an end date to restrict results to a specific time period.|
|Type||Select chargeback type you want included in the report.|
|Payment gateway||Select a payment integration to only include chargeback claims and reversals processed through that integration.|
|Currency||Select a currency to only include chargeback claims and reversals created in that currency.|