Using Commander

Create customer & company profiles

• View a customer's digital registration card
• Scan an identity document
• Create a company profile
• Create a customer profile
• Update or delete a customer profile

Create & manage reservations

• Manage group reservations with rooming lists
• Add reservations to a group
• Change the price of a reservation
• Change the reservation details
• Split a reservation
• Add notes to a reservation

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Communicate with customers

• Every email sent to guests from Mews
• Using placeholders in emails
• Customize your emails
• Configure email delivery settings
• Manually resend an email
• Read and reply to messages

Manage your property's finances

• Set rate pricing
• Override rate pricing
• Change your default rate
• Reconcile your general ledger

Manage spaces

• Assign spaces to housekeepers
• Change a space's status
• Download the Commander housekeeping app

Manage orders and tasks

• Process or cancel an order
• View your orders
• Create and manage tasks