The Mews Connector integration and the Mews Connector app connect to hardware devices in your property, such as key cutters and printers, allowing Mews Operations to send commands directly to these devices.  
 

You can view and maintain your Mews Connector integration setup from the DeviceHubs screen in Mews Operations. 

 

Note: DeviceHubs does not display individual connected devices. You can view and edit these in the Mews Connector integration settings. You can learn more about this here 

 

In this article you can learn about: 


How to access DeviceHubs
 

To access the DeviceHubs screen in Mews Operations: 

  1. In Mews Operations, go to the main menu Mews Operations Menu Icon  > Settings > Property > DeviceHubs. 

 

Mews Operations DeviceHubs Menu Location

Information in DeviceHubs 

Once you connect and set up the Mews Connector integration, it appears in DeviceHubs.  

Note: Each property can have a maximum of ten Mews Connector integration setups. 

 

Mews Operations DeviceHubs Screen

You can view the following information about each of your Mews Connector integration setups. 

 

Name 

The name of the computer with the currently installed connector app.

Version

The version of the connector integration in your Marketplace. 

Connector integration 

Name of the connector integration in your Marketplace. 

Features 

For devices using the Fias protocol, indicates whether the connector integration acts as the Client end or the Server end. During setup, Mews Operations sets the Features in the connector integration automatically.  

Fias bind address 

The connector app IP address.  

Fias server port 

The port the connector integration transmits data to. Mews Operations pulls the Fias bind address and Fias server port from your key cutter integration, matching the information in your lock software server application.

 
 

Editing connector integration settings  

After the initial setup of your Mews Connector integration: 

  • you cannot change the connector integration settings within the application itself, although  
  • you can change these settings in DeviceHubs.  

 

 

To edit connection settings:  

  1. In Mews Operations, go to the main menu Mews Operations Menu Icon  > Settings > Property > DeviceHubs.
  2. Click on the device Name you want to manage and edit. 
  3. Change either of the options below:
    • Name: By default, this field displays the name of the machine the Mews Connector application you install on. You can replace this and enter a custom name of your choice for future reference. For example, Managers Office PC.
    • Features: The system automatically enters this. If you need to change it, you can select between Fias client and Fias server, depending on the information provided by your key cutter integration.  
 
 
 
DeviceHubs Settings
 
  1. Click Save.

 

Maintaining your Mews Connector integration setups 

When you uninstall Mews connector setups from your machine, Mews Operations does not delete them automatically. You can learn more about uninstalling the Mews Connector application here.

 
You must keep your DeviceHubs page up to date by deleting old setups when removing an existing connector integration setup. This prevents any confusion when troubleshooting errors. Note: Mews displays the error message “DeviceHub Initialization Failed!” when there are more than 10 versions of Mews Connector in DeviceHubs. To resolve this, delete older versions of Mews Connector from DeviceHubs.

 

DeviceHub error message

 

To delete a Mews Connector setup in Mews Operations:  

  1. In Mews Operations, go to the main menu Mews Operations Menu Icon  > Marketplace > My subscriptions.  
  2. Locate the Mews Connector integration. Click on Edit to go to the settings page.
  3. On the top right corner, click onMews Operations Delete Icon  Delete. 
  4. To confirm deletion, click Delete.   

 

You can learn more about The Mews Connector application for Windows here. 

 

 
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