Online payment is not accessible for my property

AccountingMews OperationsTroubleshooting in Mews

If you want customers to prepay their reservation or complete a transaction through a payment link, you must have the online payments enabled at your property.
 

To check if you have the online payment option enabled at your property, follow these steps: 

 

  1. Go to Main menu > Marketplace > My Subscriptions.
  2. Identify your Merchant Integration.
  3. Go to Options.
  4. Check if the option Guest Portal usage Enable appears.
  5. If the option is not enabled, open a ticket in the Mews Digital Assistant in Mews Operations and request enabling the option for your property.

 



 

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