Online payment is not accessible for my property

AccountingMews OperationsTroubleshooting in Mews

If you want customers to prepay their reservation or complete a transaction through a payment link, you must have the online payments enabled at your property.
 

To check if you have the online payment option enabled at your property, follow these steps: 

 

  1. Go to Main menu > Marketplace > My Subscriptions.
  2. Identify your Merchant Integration.
  3. Go to Options.
  4. Check if the option Guest Portal usage Enable appears.
  5. If the option is not enabled, access the Mews Digital Assistant in Mews Operations and request enabling the option for your property.

 



 

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