Mews Operations

This article explains the guest in house report including how to set the filters, understand the fields and use the report.

This article explains how to send a payment request by email and where to view all payment requests in Mews Operations.

This article explains the accounting configuration in Mews Operations and provides an overview of the settings.

This article explains how you can create, modify or delete a calendar event.

This article explains the pilot programme for moving an eligible Omniboost accounting integration onto Mews Ledgers early, including what the pilot involves, which integrations are eligible, and how to register your interest.

This article explains how to manage housekeeping for long-stay reservations in Mews Operations by adjusting the housekeeping interval of a long-stay service or of a space category, for property staff who set up housekeeping in Mews Operations.

This article explains the reasons why your property experiences overbookings in Mews Operations, for Mews Operations users who manage reservations and availability.

This article explains how users of Mews Operations offer products to guests through distribution channels using a channel manager integration: as part of a package, as upsell products, or through product rules.

This article explains how users of Mews Operations handle a refund: how to find out in the guest profile how a payment was charged, what to consider before you refund, and which refund procedure to follow for a cash payment, a Mews Payments card payment or an external payment.

This article explains how Mews Operations users find and move the current and future reservations assigned to a space category, so that they can delete the space category in Mews Operations.