Housekeeping

This article explains how to manage housekeeping for long-stay reservations in Mews Operations by adjusting the housekeeping interval of a long-stay service or of a space category, for property staff who set up housekeeping in Mews Operations.

This article explains how users of the Mews app, the mobile app for Mews Operations, change their own Mews user account information in the Mews app, including their profile, their language and region preferences, and their privacy and security settings.

This article explains how property staff who manage housekeeping assign spaces to employees in the Mews app, the mobile app for Mews Operations, so that each employee sees the spaces they clean or inspect.

This article explains how to assign spaces to housekeepers in Mews Operations.

This article explains what Legionella space status represents. If the status of a space has been cleaned or inspected for 7 days, Mews changes the space status to Dirty (Legionella) shortly after the 7th night.

This article explains how to remove an employee that has been assigned to a space.

This article provides an overview on the Space status report, including how to set the filters, understand the fields, export the report and how to use it.

This article explains how you can change the status of a space via your Mews Operation dashboard or via the Mews app.

This article explains how to allow housekeepers to add minibar items to a customer from the Mews app

This article explains why you get the 401 error and how to prevent it.

This article explains how to reflect bed linen changes in Mews.