Reservation Management

This article explains the guest in house report including how to set the filters, understand the fields and use the report.

This article explains the reasons why your property experiences overbookings in Mews Operations, for Mews Operations users who manage reservations and availability.

This article explains how Mews Operations users find and move the current and future reservations assigned to a space category, so that they can delete the space category in Mews Operations.

This article explains how Mews Operations users with the Create and manage space categories permission delete a space category from a bookable service in Mews Operations, and how to resolve the error messages that can appear when you delete a space category.

This article explains how Mews Operations users who manage reservations at your property cancel a reservation for which the guests did not check in, from the Status tab of the reservation screen in Mews Operations.

This article explains how property staff send a guest an email asking for their credit card details in Mews Operations, using the confirmation email or the online check-in email.

This article explains how users who set up the services of their property create or delete an additional service in Mews Operations, and what each field of an additional service means.

This article explains which channels connected through the SiteMinder integration support the add-on products function, for users of Mews Operations who offer products to their customers through SiteMinder.

This article explains how to preview a bill or invoice in Mews Operations.

This article explains how to request automatic profile data deletion in Mews.

This article explains how to calculate relative city tax for net of commission reservations, for example, Expedia Collect.