To delete a space category in Mews Operations, the space category cannot have any future reservations assigned to it. This rule counts both the requested category and the assigned category of a reservation. The requested category is the space category the guest booked, and the assigned category is the space category the reservation is currently placed in. You use the Reservation report in Mews Operations to find every current and future reservation that still uses the space category, and then you move each reservation to a different space category. Once no reservation uses the space category, you can delete the space category. To delete the space category itself, go to How to delete a space category in Mews Operations; if the space category is also mapped to your channel manager integration, go to How to delete a space category from the Channel Manager Integration in Mews Operations.
In this article, you can learn about:
How to delete space categories if they have current or future reservations in Mews Operations
To find and update all future reservations assigned to a space category, first run the Reservation report for the space category, and then move each reservation in the report to a different space category.
Find all current and future reservations assigned to a space category
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In Mews Operations, open the Reservation report.
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Set the following filters:
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View: Detailed.
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For: Arrivals.
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Date: Choose a period that includes all current and future reservations.
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Requested category: The space category you want to delete.
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Run the report.
The Reservation report lists every current and future reservation with the space category you want to delete as its requested category.
Move a reservation to a different space category
Move each reservation in the Reservation report to a different space category. For each reservation:
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In Mews Operations, open the reservation you need to move.
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Click the Properties tab of the reservation.
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Go to the Assigned category section.
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Select the new space category.
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Check the Update requested category checkbox.
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Click Ok.
Once all the reservations are reassigned to a different space category, you can delete the space category by following the steps in How to delete a space category in Mews Operations.