The Mews app allows you to allocate housekeeping tasks efficiently by assigning specific spaces to your staff. You assign spaces from the Spaces tab of the Mews app, on the Assign spaces to employees screen. You can assign each space to one person only. As soon as an employee marks a space as cleaned or inspected, the Mews app updates immediately, so everyone stays informed in real time. If you assign spaces from a computer in Mews Operations instead of the Mews app, go to How to assign spaces to housekeepers in Mews Operations, and if your property allocates rooms in Flexkeeping, go to How to allocate rooms in the Flexkeeping web app.

 

In this article, you can learn about:

• How to assign spaces to employees in the Mews app

  • Assign spaces to an employee in the Mews app

  • View the spaces assigned to an employee in the Mews app

 

How to assign spaces to employees in the Mews app

In the Mews app, you filter the list of spaces, select an employee and the spaces you want to assign to them, and confirm the assignment. The employee then sees the assigned spaces in the Mews app.

Assign spaces to an employee in the Mews app

To assign spaces to employees for housekeeping purposes using the Mews app:

1. In the Mews app, go to the Spaces tab.

2. Tap the Assign spaces to employees icon . The Assign spaces to employees screen opens.

3. Under Filter spaces, tap the filters to narrow the list of spaces:

   • Space types: Tap to select the space types you want to assign, for example room, dorm or apartment.

   • Status: Tap to select the status of the space.

     • Clean: Clean spaces that need inspection.

     • Dirty: Dirty spaces that need cleaning and inspection.

     • Inspected: Already inspected spaces, if needed.

     • Out of order: Spaces in need of major repair.

     • Out of service: Spaces in need of minor repair.

   • Floors: Tap to select spaces from one or multiple floors.

   • Reservations: Tap to select the spaces assigned to one or multiple reservations. By default, the Mews app filters for all types of reservations.

     • Stayover: Guests stay overnight and neither arrive nor depart on the day.

     • Checked in: Guests have arrived and completed check-in.

     • Arriving: Guests arrive on the day.

     • Checked out: Guests completed check-out and departed.

     • Departing: Guests depart on the day.

     • Used: Any space in use or set to be used later in the day. You can also view spaces marked as Out of Order.

     • Vacant: Any unoccupied space.

   • Space category: Tap to select one or multiple space categories.

The screenshot shows the Filter spaces section of the Assign spaces to employees screen in the Mews app, with the Space types, Status, Floors, Reservations and Space category filters. 

4. Under Assign filtered spaces, fill in the employee and the spaces you want to assign: 

   • Assignee: Type the name of the employee you want to assign the spaces to. You can assign each space to one person only.

   • Spaces: Tap to select the spaces you want to assign to the employee.

The screenshot shows the Assign filtered spaces section of the Assign spaces to employees screen in the Mews app, with the Assignee and Spaces fields and the Assign button. 

5. Tap Assign.

 

This assigns the selected spaces to the employee in the Mews app.

View the spaces assigned to an employee in the Mews app

Your employees can view all the spaces assigned to them in the Mews app.

1. In the Mews app, tap the Filter icon .

2. Filter the spaces by Assignee.

 

The Mews app then shows only the spaces assigned to the selected employee, so each employee knows which spaces to clean or inspect.