Room allocation in the Flexkeeping web app assigns rooms to the housekeepers on duty on a specific day. You allocate rooms on the Housekeeping menu page of the Flexkeeping web app, either for the current day or for upcoming days. On the Housekeeping menu page you also see an overview of room status, cleanliness and attributes, you can filter the room list to narrow down the rooms you need to assign, and you can plan future allocation in the week view by setting which housekeepers work on which day. To save the allocation, click the green Confirm button at the top of the page. If you allocate rooms in the Flexkeeping mobile app instead, go to How to allocate rooms in the Flexkeeping mobile app, and to let Flexkeeping distribute the rooms automatically, go to How to set up Auto-assign for housekeeping rooms and spaces in Flexkeeping. If you assign spaces in Mews Operations or in the Mews app instead of Flexkeeping, go to How to assign spaces to housekeepers in Mews Operations or How to assign spaces to employees for housekeeping in the Mews app.

 

In this article, you can learn about:

• How to allocate rooms in the Flexkeeping web app

  • What the Housekeeping menu page shows in the Flexkeeping web app

  • Allocate rooms to housekeepers

  • Filter the room list

  • Plan future allocation in the week view

 

How to allocate rooms in the Flexkeeping web app

In the Flexkeeping web app, you allocate rooms on the Housekeeping menu page: you first choose the housekeepers on duty, then assign rooms to each housekeeper, and confirm the allocation.

What the Housekeeping menu page shows in the Flexkeeping web app

To get started, in the Flexkeeping web app open the Housekeeping menu page, where you find various pieces of information. 

By default, the Housekeeping menu page shows details for the current day. To review information for upcoming days, change the date displayed in the top left corner of the page.

The screenshot shows the Housekeeping menu page in the Flexkeeping web app with the date in the top left corner. 

The Housekeeping menu page offers an overview of the current situation within the hotel, presenting information under three main categories:

• Room status: the number of rooms based on their status, for example empty, stayover or departed.

• Cleanliness: the number of dirty, cleaned and inspected rooms.

• Attributes: the number of rooms with various attributes, for example due in or room for inspection.

For a detailed explanation of how the displayed numbers are calculated and what they represent, go to the Flexkeeping article about the numbers on the Housekeeping menu page.

Allocate rooms to housekeepers

To start allocating the rooms, you first select the housekeepers on duty, and then assign the rooms to them.

1. In the Flexkeeping web app, open the Housekeeping menu page.

2. In the Room list section, click Choose housekeepers on duty. The list of users appears.

3. Select the people who are on duty on that specific day. Once selected, an allocation card for each housekeeper appears.

4. On the right side of the screen, in the list of rooms, assign the rooms to a housekeeper in one of these ways:

   • Select the room with the mouse and drag and drop it onto the housekeeper's allocation card. 

   • Select the rooms, go to the housekeeper's allocation card and click Add selected rooms.

   • Select the rooms, click the right mouse button and from the dropdown menu select the person who should clean the rooms.

5. Once the allocation is complete, at the top of the page click the green Confirm button to save the change.

Filter the room list

Filters allow you to narrow the list of rooms that you need to assign by sector. Next to the filter button, a funnel icon allows you to filter the rooms by room status, attributes or cleanliness.

1. In the Flexkeeping web app, open the Housekeeping menu page.

2. Click the filter button to narrow the list of rooms by sector. 

3. Click the funnel icon next to the filter button to filter the rooms based on:

   • Room status: departure, stayover, empty and out of order.

   • Attributes: due in or for check. 

   • Cleanliness: dirty, inspected, clean or for inspection.

The screenshot shows the filter button and the funnel icon on the Housekeeping menu page of the Flexkeeping web app. 

Plan future allocation in the week view

In the week view of the Housekeeping menu page, you set the daily working hours of your housekeepers and mark for each housekeeper whether they are working on each day of the week.

1. In the Flexkeeping web app, open the Housekeeping menu page.

2. In the top right corner, click the Day view button.

3. From the dropdown menu, select the week view. The calendar and the list of housekeepers appear. 

4. At the upper part of the screen, pick the starting day for the week view from the list provided.

5. On the right-hand side, in the setting that defines the daily working hours for the housekeepers, enter the working day in minutes. For example, if a typical working day is 7 hours, enter 420 minutes as the value. 

6. On the calendar, click the day for a housekeeper. These options appear:

   • Working

   • Sick leave

   • Holidays

   • Not working

7. Select the status that applies to each employee.

8. Save the changes. 

The screenshot shows the week view of the Housekeeping menu page with the calendar and the list of housekeepers. 

 

Once you confirm the allocation in the Flexkeeping web app, every housekeeper on duty has their rooms for the day, and the week view shows which housekeepers are working on each day.